Returns & Exchanges

At Lab Charge LLC, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have the right power solutions for your devices. If you are not completely satisfied with your purchase, we offer a streamlined return and exchange process for all certified hardware.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact [email protected] with your order number and the serial number of the electronic device you wish to return.

• 2.
  Prepare the Package

  Securely pack the item in its original manufacturer packaging, including all charging cables, adapters, and instructional manuals to ensure a full refund.

• 3.
  Ship to Lab Charge

  Affix the prepaid shipping label provided by our team to the exterior of the box and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, we will process your refund or ship your replacement unit within 3 to 5 business days.