Frequently Asked Questions
Everything you need to know about your Lab Charge LLC orders and products.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
Do your products come with a warranty?
Yes, all Lab Charge LLC electronics are covered by a 12-month limited warranty against manufacturing defects to ensure the highest quality standards.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are your charging cables and adapters certified?
Absolutely. All of our charging equipment is rigorously tested and meets international safety standards, including CE, FCC, and RoHS certifications.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.